Privacy policy
Mercy’s Hair Extensions we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.mercyshairextensions.com By using our website, you agree to this policy.
1. Information We Collect
Personal Information: Name, email address, phone number, billing and shipping address
Payment Information: Payment details processed securely via Shopify Payments, PayPal, or other trusted providers
Technical Information: IP address, browser type, device information, cookies, and browsing behavior
2. How We Use Your Information
We use your information to process and fulfill orders, communicate about orders, updates, or promotions, improve website functionality and user experience, and prevent fraud and ensure account security. We do not sell or rent your personal information to third parties.
3. Cookies
We use cookies to keep items in your shopping cart, remember your login preferences, and analyze site performance. You can disable cookies in your browser, but some features may not function properly.
4. Analytics & Marketing
We may use third-party services including Google Analytics, Facebook, Instagram, TikTok, and YouTube. These tools help us understand customer behavior, improve the website, and deliver relevant marketing. You can opt out of marketing communications at any time.
5. Sharing Your Information
We share information only with trusted third-party service providers to process payments, fulfill orders, and provide customer support. We may also disclose information if required by law.
6. Data Retention
We retain your information as long as necessary to complete orders, comply with legal obligations, and maintain account records. You can request deletion of your account and personal data by contacting mercyshairextension@gmail.com
7. Your Rights
As a customer, you may access or update your personal information, request account or data deletion, and opt out of promotional emails or SMS.
8. Data Security
We use appropriate security measures, including SSL encryption for data transmission, secure payment processing, and account protection measures. In case of a data breach, affected users will be notified promptly.
9. Third-Party Content
Our website may include content from third-party platforms (videos, images, or embedded posts). These platforms may collect data independently. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with a revised date. We encourage you to review it periodically.
Contact Us: If you have questions about this policy, contact us at mercyshairextension@gmail.com
